American Choice Van Lines – Thank you for all your help
Kevin Hall
Submitted this review about
American Choice Van Lines
Review made Live: 10/22/2013 9:37:00 AM
We had a booking for American Choice Van Lines movers and they put up three average sized men with above average strength and a great grasp of trigonometry and topology to carry out the move, tasks included to carry up the couch up the stairs and manoeuvres the couch through the entryway and into the living room. They were polite and professional over the phone, within a matter of minutes we finalized a deal. I request them of an onsite inspection which was voluntarily done. This was to get an idea of what approximate weight we would be transporting. After a quick inspection we ascertained the approximate quantity. Pricing was pretty reasonable too, especially for a tough task like this. My only concern was the delivery time, but it arrived as promised, right on time. The lady from the company called me a couple of times the day we were to move. Once to insure the movers had arrived on time and to confirm they were working efficiently. The second call was after the moving had been completed this was a confirmation call. Most of my previous experiences were job done over and out but with this company it was definitely more professional. I think after sales service is very important for a service company, and in this case when you are taking the responsibility to deliver someone’s valuables and belongings you need to at least have the dignity to ask the customer if he is satisfied. I think this company is great and I would hire them again if required. Thank you American Choice Van Lines for all your help.
