Why will kyle not call me back?
mike
Submitted this review about
American Van Lines
Review made Live: 9/12/2012 5:00:00 PM
First of all DO NOT use these people. Everything sounds fine until they are supposed to turn up. They said the truck broke down, arrived 4 days late. Tried calling the customer service. Talked a little with Kyle. He said he would call me back after he had sorted the problem. He never did. I wasn't there when they picked the stuff up and they said there would be a long carry charge, even though there was a loading bay. Most of my stuff was already in boxes, but they saud they would need to put it in their own boxes. They stole multiple items. They demolished my desk and then said they wouldn't pay for it. Another long carry charge when they got here for no reason. what choice do you have, if you want your stuff you have to pay it. Oh yeah they don't take AMEX.
These people are the dregs of society, avoid at all costs.
