Don't go with these guys!
Zee
Submitted this review about
Americas-Moving-Services
Review made Live: 10/31/2009 1:46:00 PM
I booked my move with this co. after reading the raving reviews. The experience was unbelievably bad.
Promise #1: Four movers will complete packing one day and move everything out the next (I had booked flights accordingly).
What happened?: 2 movers show up one day late, leaving only this day to do the packing and MOVE.
Result: Had to miss my flight and pay extra $300 to condo to reserve elevator an extra day.
Promise #2: We ‘America Moving Services’ will work to help you resolve issues with our sub-contractors (this is actually stated in their contract).
What happened? They tell me to contact the sub-contractor directly because AMS won’t do anything about it!
Result: I called the sub-contractor (Royal Relocation Services from NY). Explained my financial loss of over $500. His response “I am not compensating you” and HUNG UP ON ME!!
The movers show up to my new place and tell me that because I have 11 steps leading up to my house instead of 8 that they will charge me an extra $350!! They pointed to the ambiguous contract small print. What was I to do? They were holding my stuff hostage in a truck next to my house! After much debate and argument, I gave them $200. Crooks. Stuff arrived with broken dishes, my kid’s furniture table in pieces and a big dent in the freezer. Why didn’t I ask for compensation? Because the 6 cents/pound I would get back is not worth dealing with the SOB who owns Royal Relocation (since America Moving will not help at all).
I paid $7,600 to a professional co for a head ache free move. If only I knew what I was getting into…The most deceiving part about America Moving Services is that their staff is EXTREMELY polite. When things go very wrong however, they are ‘outta here’.
In response to this post, America Moving Services will post a well crafted and professional and full of inaccurate info post. Email me and I can send you documented proof of everything I’ve claimed here. Hope this helps you.
