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Absolute Nightmare

Submitted this review about Apartment Movers
Review made Live: 7/28/2009 11:31:00 PM
This was one of the worst experiences I've ever had with a company. My move was scheduled for one day between 1-6. They never showed up! They rescheduled for the following day, and once again, never showed up! The what's even worse is that they didn't call and I had to call them repeatedly to figure out what was going on. On the third try, they finally came. But they charged me $50 more than my quote (which I had in writing) for bogus reasons. I paid simply because I was so appalled with the company that I didn't want to deal with it. On top of that, they still have one of my items and have yet to return it or respond to my requests. They also damaged several items in my house hold - my couch is now scraped up and they hit my wall, knocking out a huge chunk, and there was no offer to correct this. After emailing them, I got some form response offering me 10% off of my next move with them...ridiculous, and doesn't even cover the cost of the damage or the item of mine that they still have. Please think twice about using this company. Yes, it's less expensive than others, but they are not dependable, and I would have been better off paying a little more to a reputable company.