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Submitted this review about B52 VAN LINES
Review made Live: 3/24/2015 7:27:00 PM
I recently graduated from UCLA and was time to go home. This was my first time hiring movers and I'll never go back to moving myself after this awesome experience. I booked with B52 on the recommendation of a friend, and they totally lived up to that recommendation. They showed up on-time, loaded my belongings much faster than I expected, about 3 hours –they were done! They were very careful and respectful of my belongings (not one single item broken or damaged XXXand I have a lot of bulky and fragile belongings!). upon delivery, My new place has an awkward stairway, but they still managed to get everything up quickly and easily, with one exception and were careful to put everything in the right room. My couch didn't fit up the stairs at the new place, but I know they tried everything they could to get it up there and looked at alternate options (like the balcony) too. They were super professional about it (and handled my being upset over my couch very kindly and respectfully). The only reason I give 4 stars instead of 5 is the booking procedure XXXI filled out a form on the website and no one got back to me that day. I had to call to book. I don't mind calling, but it's bad practice to offer a web form if you don't actually check and respond. But the person who did take my call and book me was very polite and walked me through everything . So for friendly, respectful, fast and careful moving service, I highly recommend B52 Movers and will be using them next time I move!