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Excellent attention to detail

Submitted this review about Best Price Moving and Storage
Review made Live: 1/30/2009 4:59:00 PM
Before I begin my review on Best Price Moving, let me say that a move is only as good as the driver that picks up your furniture. We have moved many times, as my husband is retired from the military, and frankly the name on the moving van does not mean a whole lot in terms of quality. Again, it is the driver and his degree of superiority or lack of, that will determine if your move is satisfactory! Two years ago when we were planning our move from Illinois to Michigan, I had three agents come out and give me a bid to move approximately 18,000 pounds of household goods. There were three very different prices, and we did settle on the low one, as there was a range of $3,000 between estimates. Basically the services were all the same, and yes, there was the agent sitting with his high bid, and telling me all the horror stories of moving. Of course, that was to frighten us so that we would pick the van lines that he represented. He was blowing in the wind as far as I was concerned, because until I could see the exact letters of recommendation of the specific driver that would be moving us, it really didnt mean anything. Moving is expensive, and since this was coming out of our pocket, we did all of our own packing over a period of a month. After so much work, we said we would never do it again, but we did. Now we are in total agreement that when we make the next move, we will pay the extra charges for packing. It frankly isnt worth the work, and stress. We were told that our driver would arrive at a certain time, early in the morning. Our move was a little more complicated and although the truck could get up to our door, it had no place to turn around. We had to pay an extra charge for a shuttle, so our furniture was loaded two times. The additional charge was around $400, which considering the tremendous amount of work, was not that high in my opinion. The driver indeed was there bright and early, and I must say that I was impressed. Maybe this doesnt seem like a big issue, but it is a reflection on the driver and an indication of what type of care will be given to your personal possessions. He was neatly dressed, and had come with plenty of help. Drivers pay their help themselves, so if you have one trying to scrimp by fewer workers than needed, you can rest assured that he is being cheap. Our driver, Chip came with four helpers, and he was in charge. If something wasnt right, he let them know. Chip supervised every box and piece of furniture that was loaded on the truck. He wanted it done right, and it was! Our furniture was delivered with the same perfection that it was picked-up. We spent some time with the driver having lunch, and got to know a little about him. He had worked for this company for over 3 years, and you could tell he was proud of his occupation. Thank you Best Price for the pleasant move, the furniture came on time, and I would highly recommend you if anyone decides to ask!