I opted to go with Best Price Moving in Chicago, IL. The gentleman I spoke to on the phone was very courteous and prompt with the phone calls and faxes, and explained everything fairly well to me. I had a lot of questions, and most of them were answered quite well.
I decided to pack my own luggage since it would be stored in a storage unit prior to being moved. I didn't get insurance because I didn't feel I have anything too valuable besides my crockery and felt that I packed everything very well myself.
I was given a 2-day window for pickup and was told they would call for an exact time and day the move would take place, and they did. For loading, the driver and worker did very well while Since I couldn’t be there, I had a family member watch and just make sure they could get in and then when they were done, see them off.
For dropoff, the driver had excellent communication, and I was able to fax maps to the driver to aid in the 18-wheeler-unfriendly roads in my area. The driver and worker were professional and courteous and everything was handled with great care. My furniture didn't appear to have any additional wear. I was most worried about a nice bedroom suite, but careful inspection showed it made the move great.
The only thing I did notice was the corner of one wall near the corridor appeared to have been scraped by some furniture, only requiring some touch-up painting.
Overall, very good job.