Real professional! Great customer service!
Latoya F.
Submitted this review about
BestWay Moving LLC
Review made Live: 10/11/2010 6:04:00 PM
I used Best Way Moving while moving from Silver Spring to Toledo. I got a lot of crazy calls and quotes from a variety of moving companies. Most of the people that called me seemed only interested in pushing their shpeel and ignored me when I tried to interject and ask them a question. I got a wide range of prices starting from around $800 to over $2000 for my 1bedt plus den apartment. Although I got a variety of quotes, none of the callers seemed to be truly interested in my business. Then Jerry called me from Best Way Moving. He was courteous, polite; he listened to what I had to say and seemed genuinely interested in what I had to say. He sent me a contract and a packing price list. Everything that I saw on paper mirrored his words. Although Best Way Moving wasn’t the lowest quote I got, they had the best BBB rating by far and their customer service was second to none. When the moving day came, I was impressed with the professionalism and knowledge displayed by the Foreman and his crew. They were concerned with safety and condition of my furniture and other items. I decided to go with full packing. Although $1 per ft³ seemed like a lot, it surely saved me the hassle of packing myself and it was well worth it when it was unpacked upon arrival, everything was in the same condition as it when it left. Thank you Best Way Moving for your hard work and dedication!!!!!
