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Worst Moving Company

Submitted this review about Element Moving and Storage
Review made Live: 6/21/2011 12:56:00 PM
Element is the worst moving company ever for moving more than just around the Dallas area. They showed up over 1.5 hours late without calling to inform us, threw soda cans on the ground allowing soda to seep out onto freshly cleaned floors, ruined items by using so much tape that it is impossible to get the tape and residue off later. On the phone they give a moving time frame that is drastically unrealistic and don't let you know they are off schedule until you call them. They are very poor at returning calls. You will have to hunt them down by calling six times in one hour. The customer service is worthless. They also CHARGE 25% MORE THAN THE QUOTE the day of the move, once your stuff is already on the truck. Absolutely horrible service. Did not reassemble what they disassembled. Left some of our boxes on the truck, drove off and we had to hunt down the driver to get him to bring the extra boxes back. AVOID AT ALL COSTS! There is a reason they are not a Better Business Bureau backed company.