Hi was thoroughly pleased with the service that these people provided. I have never used movers before and was, as one would expect, extremely wary and tentative when making my selection. But the reviews on this site were very positive, and deservedly do. The team, which was led buy a guy named Sergei, was terrific: professional, prompt, courteous, unobstrusive and very efficient. They didn't waste time and immediately got cracking on getting things in the van, driving to my new apartment, and unloading everything. (In fact, they got to my new apartment faster that I did, since I took the subway; Sergei even called to let me know that they had arrived there already.) The quote that was provided was on point, and the estimated time frame was accurate (they actually finished the job about 15 before earlier than anticipated). Re: extra charges, I was charged an additional $20 for special packaging that was needed for my rather large TV (which was not provided in the intial quote, since I didn't think to pack it away), once Sergei made an assessment of all my furniture. However, they were honest and up-front with me right off the bat about the additional fee, since they were concerned about loading my TV in the van without any protective packaging. It was a reasonable fee, and in the end I'm glad I availed of it. Overall, a very positive experience, and I would happily use these movers again.
