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Lack of care

Submitted this review about Expert Van Lines
Review made Live: 10/2/2017 7:13:00 AM
Booking was fast and easy. However, I did not find out the pick-up date time and date until 7:30 the night before. Delivery was prompt, but they were a bit late and didn't call ahead. My major problem was the lack of care they took with my belongings. I'm a frequent mover, and have never experienced this much breakage. Boxes were turned sideways and upside-down. The teams at both ends were polite, but I will never use this company again. I did tip $150.00. Major problems: Lack of information on timing, lack of care with my belongings.