TERRIBLE SERVICE & A SHAM!
ONicholson
Submitted this review about
First Call Movers
Review made Live: 7/24/2013 6:02:00 PM
OVERCHARGED, INCONVENIENCED, STRESSED OUT OVER THIS COMPANY'S SERVICE. DO NOT DO BUSINESS WITH THEM!!! Long story short, I had a detailed inventory and a timeframe for my relocation. No one showed up during the timeframe. First Call claims to have reached out to me but I have no missed calls or messages. Furthermore, nothing needed to be "packed". Everything was bubble wrapped and taped accordingly. I was overcharged for boxes and tape. When delivery came, my boxes were opened and missing valuables. The driver dropped off the crew and none of the crew spoke English. When I called my broker, they were "unavailable" and wouldn't be available until Monday. When asked to speak to a supervisor, I was placed on hold for 40 minutes and then told how the rest of my day was going to look like. AND I QUOTE "You are going to pay the delivery crew or they will not unload your things. Being upset isn't going to make anything easier for you. Get over the boxes opened bc if you don't have pictures of these items that were put in that specific box then I can't do anything for you"
