First, I changed my move date 3 times. They were gracious about it each time.
The day of the move, they arrived exactly when they said they would. The head guy Adam introduced himself to me and then introduced me to each member of his team. I have never met such polite, friendly, hard-working guys in my life. They were all, without exception, incredibly thoughtful and polite, always asking permission to use the restroom, and checking in with me anytime something was unclear rather than just shoving things in boxes. They all individually came to me to excuse themselves when their lunch arrived and broke for only about 30 minutes. They day was a grueling 12 hours long and never once did any of them complain, they were just as hard-working at the end of it as at the beginning.
Out of about a million boxes from 7 rooms and 5 or 6 closets (OH MY GOD SO MUCH STUFF), I think 2 things were broken, nothing valuable or irreplaceable. A couple other things got small scratches, which must have been unavoidable because everything was very carefully wrapped in cardboard and blankets, and we only moved 8 blocks!
The actual price at the end of the day ended up being more than was estimated on the phone when I made the date, that's the only non-positive. But we paid it gladly, being that we hardly lifted a finger for 12 hours while these guys worked their butts off.
Highly recommend!
