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Isaac's/Super Movers of San Francisco

Submitted this review about Isaacs-Relocation
Review made Live: 10/26/2009 4:00:00 PM
AVOID THIS MOVING COMPANY. They will cheat you! I originally went with super movers because they provided a binding estimate. As I found it a binding estimate does not mean anything if the company doesn't deliver on the service they say they will provide. Supermovers sent an adjuster out to my apartment in SF and he gave me a quote based on my aprtment building set up and my furniture. I signed a contract saying, "Movers will only assemble furniture that they disassembled on day of move. Movers will not reassemble furniture that was not disassembled by them. Movers will not reassemble baby cribs" I was reassured of this both by the adjusted and the actual mover who took my furniture apart that they would reassemble the furniture when it was delivered. Upon delivery, the mover dropped my furniture and tried to leave. When I tried to ask him to put together the furniture he was rude and started yelling at me that it was not his job to put together the furniture. I was left to do all of the reassembly MYSELF! When I tried to file a complaint with management they were also rude and gave me the run around, promising to look into and not calling back or asking me to call another person in the company. Do not use this moving company. You will regret it.