Super service! Really! cant get any better!!
Richard
Submitted this review about
Isaacs-Relocation
Review made Live: 5/11/2010 12:25:00 PM
I have taken the time to go over a lot of different companies.
This company by far provided the best service and gave much more information than any other company did over the phone,
All the other companies decided to leave out specific information.
one company didnt ask about a access for an 18 wheeler (which i didnt have !! and its a big charge!!)
another didnt ask if their were stairs and the last one just whipped out a price from the first 2 words i said and just based it on that.
After i went over the information with Super movers i understood that all these little things add up and that why ppl keep feeling cheated!! but they were not only truthful about the size and weight of the move but also explain to me what each charge actually means!!
Who ever is looking only for price and wont listen to what the rep has to say will always feel like he got screwed over but when you speak with someone who knows what they are talking about and wants to explain everything until they are sure you get it then you start to understand how everything works and at that point ! you understand that you not buying a TV or SOFA ! BUT YOUR BUYING A SERVICE!! and it includes much more than you think and expect!
Anyhow..... the main deal is that they were really true to every single word they said over the phone no funny business and no games.
They said they will do something and they did it . thats all i care about.
Nothing was damaged - delivery was excellent ! they actually put everything in the right place... all i had to do was open the boxes and put the stuff in the cabinets.
I sure as hell will do the move with them next time!
