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good ratings are rigged. please beware

Submitted this review about Metro Van Lines
Review made Live: 7/22/2010 5:06:00 PM
they showed up 3 hours late in a budget rent a truck. they said it would take 10 hours, they wanted to charge 4.50 per roll of tape, and said it would be 10 rolls,but my things were packed perfectly. they were going to charge 25 per mattress. they charged 100 for a schedule change,but didnt tell me. they worked 3 hrs but charged for 5. they flipped boxes upside down, 2 of 3 were unable to communicate in english, 80 doc prosessing fee, 85 fee for gas for 10 miles. total scam. please, if you see good reviews on here it is only because they are sitting around, getting people to fake them. READ YOUR CONTRACT!!!!! if I can make one person NOT use these criminals, I will feel better. I feel completely violated and victimized.