Do not ever use this company! I moved from Philadelphia to Atlanta on August 18, 2014. The salesman told me he could give me a quote based on weight , not on cubic feet. But on the moving day, the movers insisted a quote on cubic feet, they refused to admit the original quote, and the price was more than $800 on weight , and they were late for 3 hours.
I asked them to store my stuff for one more month, and they tried to charge me $ 400, the original price is $200, asked foe a receipt, they never sent me. I noticed them the delivery day more than 10 days ago. But before the delivery day , I called them to confirm, they told me they could not deliver, and they can not give a delivery day, they have 30 days to deliver, just ask me to wait.
I lost several boxes worth thousands of dollars, I did not even call them because I know they will not admit and it is really hard to reach customer service, the lady called Phebis left a fake phone number, and most of times customer service does not pick up the phone.
Some furniture is damaged. most plastic boxes as containers are damaged.This is the worst experience I have had , I have moved from state to state for five times, I have never encountered such a company.
Please note that they hire other companies to move and deliver, customer service seems in Florida,, but the company seems to be in Maryland.
