Made Special Exception: Fantastic
Adam
Submitted this review about
North Van Lines
Review made Live: 9/9/2015 8:30:00 PM
I ran into a bit of a problem midway through the move. It was my fault but they handled it so well I thought they deserved a little praise. First off booking was so easy, let me tell you! I called in answered a couple questions then got a rough estimate. We talked a bit more and she gave me a few pointers on how to save money packing. Just so cheerful! I booked then and there and they emailed me a confirmation and told me what needed to be done by then. Boxes packed. Appliances unhooked. Ready to go. The moving team who came at 2p.m were very good and loaded so efficiently! By the time they had driven off I had 6 more days until they were expected to arrive. About 2 days later I realized the arrival time was too early and I wouldn't have access to the new house until the following day. I called in, got the location of the truck en route, and asked them to delay it. They did no questions asked and no extra fees charged! I absolutely WOULD recommend North Van Lines to anyone who wants a good company to do the job right!
