professional, reasonably priced, friendly company
cilia
Submitted this review about
Planet Moving and Storage
Review made Live: 4/3/2009 1:06:00 PM
I recently moved from San Francisco to a city about 2 hours away. I looked around for movers, talked to friends, looked online, and ended up calling about 5 places for quotes and information.
Ori Van Lines had an excellent reputation, but their quote was about twice what everyone else's was, and I just couldn't afford it. Out of the others that I called (all licensed movers), there were two with low quotes, but I didn't really get a good feeling over the phone. For example, I didn't have the impression they were listening when I described the stairs at my place, the amount of stuff, how far away it was going, etc.
Planets' quote came in mid-range. I liked the guy on the phone, who communicated well, was friendly, and seemed to listen. They quoted me a flat hourly rate for 3 guys and a 24-foot truck, and we estimated how long the move would take given the distance. I made the appointment.
On the day of the move, I got a call from the owner saying the guys would be about 15-20 minutes late and apologizing. Considering that I'm perpetually late to everything, I didn't have any issue with that, and appreciated the prompt call.
The 3 guys showed up, and they were great: friendly and super hard-working. I pointed at what needed to go (XXXalmost everything from a 2300 sq. foot place, with some of the heaviest items on the 3rd floor!), and they just got to work. I was amazed at how quickly, yet carefully, they could move stuff. They were practically jogging up and down stairs. But I never felt that they were being careless with my stuff. Everything was well-wrapped and buffered, and held securely and maneuvered well.
These guys were fast! Considering that they were being paid by the hour, you might think they would slow down a little, but they just kept up a really good pace. I gave them some cold drinks, and before I knew it, everything was in the truck.
They drove to the new location with no problem, and unloaded everything quickly. And they didn't get annoyed with me telling them "I want that box in front where I can get to it and that one over there and..." And did I mention it was about 90-95 degrees at the place they were unloading? They were troopers.
Anyway, I gave them a huge tip and was happy to do so XXXthey earned it. I highly recommend this professional, reasonably priced, friendly company.
