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Frauds, careless, dishonest, destruction of personal property, Liars

Submitted this review about Precision Moving & Mini Storage
Review made Live: 5/14/2012 3:28:00 PM
Precision Movers; Wellesley, MA, Somerville, MA, Bronx, NY, Hunts Point, NY THEY ARE ALL THE SAME! I called Precision movers in SOMERVILLE, MA and spoke with Jeff Schmid. It was to be a simple, easy move. All they had to do was to pick up 50 boxes/items from a furnished home I was leasing, and 5 vaults of household items stored 38 miles away at a local moving company's warehouse. The movers arrived 8 hours late, spoke broken Russian/English, demanded a credit card for $800 deposit and a tip, and then left for the other warehouse ... or so I thought. Instead, they spent the night, ate dinner and breakfast, for which I was billed to me and then picked up the items at the local mover's warehouse the next day. I was promised 30 days free storage until I had the exact address to which I was moving. Note: I had to pay for my belongings to be put on the (other) warehouse floor two times (two consecutive days) at the 2nd pick-up. I was on the interstate when Susan, the strong armed, henchperson called me and demanded to be paid IN FULL, with either cash or wire transfer immediately at DOUBLE the price quoted. I said no. She harassed me called from the toll-free and the 718 area code non-stop telling me that I would not get my belongings back unless I paid them right then. I told her to immediately return the items. She refused. Then, I found out that my stuff went to the Bronx, not to Somerville, MA! Then, Susan wanted me to state, ON THE SPOT, if I wanted to go by cubic feet or weight … before it went into the warehouse because I lied about how much stuff I had. Not true! I had exactly what I said I had which has been confirmed by the Mayflower agent. In actuality, I had over-guestimated, so there would be no surprises. Susan continued to call every half hour for days, non-stop demanding payment and threatening not to return my belongings. I stopped answering the phone when her numbers appeared. They continued to harass me, so another person intervened on my behalf. Susan Leaflan continued to be rude, would put him on hold, or hang up on him. We had contracted another mover, an agent for Mayflower, to go and pick up my belongings. Not only did they get the proverbial “runaround,” but they went twice and were unable to retrieve my items with excuses by Precision of elevators not working, men left early, and when Mayflower arrived early, they were told the men arrived late. I can only conclude that they would try to extort more money from me if I crossed the “free storage for 30-day threshold.” Perhaps they would have held me up for an additional $1500-$5000 additional expense. Finally, we contacted the Detectives in the Hunts Point Police Department, NY (Tel: 718-893-4808) for assistance. We were told that if Precision did not release my belongings that day, that the Mayflower agent should call 911 and the police would assist. It’s illegal! Mayflower was successful on the 3rd attempt only to discover that the boxes were ripped open (resealed with duct tape!), liquor bottles emptied, bookcases broken, vintage pinball machine standing on its side, metal gouging the wooden items. Mayflower documented the mini-craphousewarehouse where my stuff was taken, the trucks, and the condition of my belongings in 50+ photos. Items are missing and all contents were checked against prior inventories, damage was documented, items were re-packed, and a new inventory was created, with discrepancies noted. Everything stated above is documented and verified by third- and fourth-party witnesses. This is the real story about Precision Movers, but not the entire story. I’ve left out some of it. So you understand, my stuff still has not arrived. It is scheduled to arrive on Thursday, May 17, 2012. It was picked up on April 9, 2012.