dont use them
VALERIE DORN
Submitted this review about
Reliance Relocation
Review made Live: 8/31/2008 1:42:00 AM
WHEN I FIRST HIRED THIS COMPANY I WAS HAPPY THE TOOK MY MOVE. IT WAS A 24 HOUR NOTICE AS MY OTHER COMPANY BACKED OUT THE DAY BEFORE MY MOVE.
THEY CHARGED ME 100 EXTRA FOR THE 24 HOUR NOTICE. THEY PROMSED THE MOVING TRUCK WAS COMING TO PICK ME UP IN AM. MOVING TRUCK NEVER SHOWED UP. THEY SENT A SMALL TRUCK TO PUT STUFF IN STORAGE AS THE TRUCK THEY WERE SENDING WAS NOW FULL. I GAVE 326 AS A DEPOSIT. WAS SUPPOSED TO GIVE TRUCK DRIVER 700 AT TIME OF PICKUP. WELL BECAUSE TRUCK DIDNT COME .THE OWNER OF SMALL TRUCK WOULDNT TAKE IT. WITH OUT NOTICE OR PERMISSION THEY TOOK 1000.00 OUT OF CHECKINGS ACCOUNT. WAS I ANNOYED YES I WAS. BUT FIGURED THIS WAY ALL I WOULD OWE ON DELIVERY WAS 434. CALLED AN TOLD HOW I FELT ABOUT TAKING THE 1000. MY STUFF WAS SUPPOSED TO BE HERE IN ONE WEEK PICKUP WAS MAY 30. I CALLED MANY TIMES IN 2MONTHS I WAS TOLD 5 TO10 DAYS IN 7 DAYS . WAS TOLD THE TRUCK WAS BEING LOADED AS WE SPOKE WAITED THE WEEK. CALLED THEY SAID STUFF WAS STILL THERE.
HMMM ANOTHER LIE. TALKED TO OWNER ABOUT HOW NASTY DISPATCHER WAS HE WAS SORRY HE WAS SORRY ABOUT HOW LONG IT WAS TAKING. I ASKED FOR MY 100 BACK FOR 24 HOUR NOTICE AS IT TOOK THEM 2 MONTHS TO GET IT TO MY HI SAID NO PROBLEM. BUT NOW I OWED THEM 534, AS WE DID THIS OVER PHONE HAD NO PAPERS STATING ORGINAL QUOTE. FIRST TIME MOVE. DID I LEARN ALOT
DRESSER BROKEN, PART OF CRIB MISSING. CALLED THEM THEY WERE CHECKING INTO IT FOR ME. ASKED FOR A COPY OF BILL FOR TAX PURPOSE. IN JULY.NOW THE END OF AUGUST NO REPLY. HAVE CALLED THEM GIRL SAID OH I FORGOT. HMM ASKED ABOUT PART TO CRIB STILL LOOKING WHAT HAPPENED TO MY FOLLOW UP CALL. GAVE THEM TILL SEPT TO GIVE ME MY COPY OF BILL NOT HERE YET.
THEY SHOULD NEVER HAVE NAMED THE COMPANY RELIANCE. THEY ARE NOT. SHOULD BE DISASTERMOVERS. 2 DRESSERS RUINED. BRAND NEW. CRIB UNABLE TOUSE. AND A DOLL HOUSE THE MY DAUGHTERS DAD MADE HER 14 YEARS AGO BROKEN TO PIECES. SHE WANTED TO USE IT FOR HER DAUGHTER. DAD IS DEAD AND THEY CAN NEVER REPLACE THAT. DO THEY CARE NO. NEXT STEP FOR ME IS BBB. ATTORNY GENERAL. ALSO SOMETHING WITH A TAX PLACE AS I THINK THEY ARE NOT REPORTING ALL THE MOVES FOR TAX PURPOSES THATS WHY I CAN GET A COPY OF MY BILL. IF YOU USE THEM GOOD LUCK.
