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Unethical and Poor Service

Submitted this review about Safe Load Moving & Storage
Review made Live: 1/15/2012 11:35:00 PM
This company is a group of unprofessional scammers. They over charged us by $3000 on our move from Las Vegas to Portland, and they delivered 1 week later than promised. This is how they work. They will talk bad about other companies and ensure you that they have a BBB rating of A (it is only because they have 2 reviews). They will promise to match your quotes. When it comes time to move they pack up all your stuff and load it on a truck. Once loaded that is where they jack up the price and claim that the ''original quote was off and now you have to pay X price. If you go with weight or measurement by cubic feet I would ask them how they measure because they don;t explain that and that is how they charge you per pound or per cubic feet. The only reason why we had to go with them was they had our stuff in their truck before they gouged us and we already had plane tickets the next day. They promised free moving boxes - didn't happen. We are still waiting on a refund because they overcharged us by 800 cubic feet. the other part they don't tell you is the truck they pick up your stuff in is just to haul it to a storage facility where it then sits until the sub contracted trucker picks up your stuff for delivery. They SUBCONTRACT other people to move your stuff and don't use their own truck or staff to move you! They do this on purpose so they can not take accountability. What this means to you is they play the blame game... if your stuff is delivered late it is the truckers fault, if your items are missing or damaged, the movers blame Safe Load for incorrectly packing the truck. It is an endless merry go round of excuses. I am making it my mission for no one else to get screwed like we did. I would be happy to share my experience and warn you against ever using these dirt bags. My email is jinsb@aol.com. Feel free to ask questions. Don't get caught with these crooks moving your stuff. Plenty of our stuff never made it (stuff that can't be replaced like wedding pictures), and of course everyone at Safe Load Moving is pointing fingers at someone else. Sales man Maxx is useless and the owner Yval and Bill will justify everything they did is right. Still waiting for them to call me back after I called them out on every unethical business practice they committed. Do not deal with these people!!!!