Outstanding Service in Every Aspect
SB278
Submitted this review about
StarCity Moving
Review made Live: 6/13/2012 11:40:00 AM
Wow, where to begin with a stressful move from Jersey City to Charlotte? Starcity came to the rescue. From the estimators, to the wrapping expert, to the heavy lifters--they were all the best! There really is no way to describe their "whatever you need" attitudes; Starcity et really exemplified OUTSTANDING customer service in every aspect of my dealings with them.
In Jersey City, I had many boxes wrapped and ready to go, but the larger furniture items, and paintings also had to be wrapped. They wrapped everything with great care--way beyond expectations--they even wrapped my bike! The inventory was meticulously done and the movers were incredibly efficient and kind.
In Charlotte a few days later, the moving crew was waiting for me. When speaking with them, I realized that I had forgotten to get the required cashier's check. Any other moving company would likely have been angered and probably charged me more for the wait, but the Starcity crew told me not to worry and waited while I rushed to the bank. They too had the most amazing attitudes. They were unbelievably courteous and ran up three flights of stairs with smiles.
THANK YOU!
