Scam, ripoff
dave
Submitted this review about
State Wide Relocation
Review made Live: 12/29/2011 8:32:00 PM
Bottom Line Up Front: DO NOT USE THIS COMPANY!!! If you are a good person, you don’t deserve to have these low-life, seedy, waste-of-space scammers steal your money. The last thing that you need when you have the stress of a move is an ordeal like you will go through with these folks. I hired AA Auto & Home Movers (after getting a quote from Mark out of NJ, aa-automovers.com) to do my move across the country and they subcontracted my job (without telling me) to Statewide relocation (out of Miami, FL statewiderelocation.com). What a nightmare this turned out to be! The pickup guy (a seedy Israeli chap named Amnon) was 4 days late and arrived to do my job in the middle of the night the day after I was supposed to have left! He took 5 hours to load my bed, couch and 12 medium sized pre-packed boxes into his absolutely stuffed trailer, breaking some poor unknowing other customer’s pictures and vacuum cleaner along the way. He had to empty much of his trailer into my driveway to squeeze some of my stuff in. He then put some of my boxes into his cab because his trailer was full. Once he had all of my stuff loaded and locked up he told me that my quote for $1200 (quoted with specific detail of a 2 pc sectional couch, twelve 18”x18”x16” boxes and a queen sized mattress, box spring and head/footboard by Mark at AA) was only half of what it should be and that I had to sign his paperwork for him to go forward with the delivery. This is where I believe his company broke the law. Amnon lied about what my cubic footage was, and by holding my belongings ransom he forced me to sign a paper agreeing. As it was 3AM and I could not reach anyone in the main office at AA or Statewide Relocation, I was literally held hostage to sign. The next day the creepy dispatcher with a split personality (Barbie) basically told me that it was not her problem, and that I did not hire her company but rather AA movers, and that the driver was just from a company she contracted (United Moving Services, LLC out of NJ, USDOT: 2086779/mc:736661). I argued that it was her company that took the prepaid certified check payable to “Statewide Relocation” which is the company that she works for, and her contracted company that lied about the size of my load but somehow she just did not see it was her problem since she already had my money, and now my stuff. I also argued that my quote detailed specifically, even with dimensions, the entire load. It did not make a difference to her. After several weeks of lies about when I would receive my stuff, and about where it even was, I received a call from another driver (Alex). He proceeded to dictate to me that he doesn’t care that his company told me specifically to purchase a certified check for the outstanding (but fraudulently inflated) balance, and that he would accept only cash. This forced me to have money wired for a $50 fee from my bank account back in my previous home state. I was given a time period of 10am-2pm for my delivery which, of course, came and went without any word from the driver. So I called to inquire about what his new estimated arrival time was. An hour later he arrived and to my amazement had all of my stuff. Alex was the only professional that I experienced with this company and he really does not seem to fit the mold of the others in the company. Not quite sure why he works for this company because he is definitely a cut or two above the rest of these clowns. My stuff was delivered with minimal damage for $800 more than it should have been. I guess that is worth 1 star. Although I have decided not to sue for the $800 that they stole from me, I am still going to take legal action against both AA, Statewide relocation, and United Moving Services by filing a formal criminal complaint with the Attorney General’s offices in both Florida and New Jersey. Unless you want to deal with all of this as I did, please find another, more professional/reputable carrier for your move.
