First time moving with a company
Thomas
Submitted this review about
Straight Forward Moving
Review made Live: 7/22/2013 2:24:00 PM
I have moved around a lot in my life, hence I own a little truck and used to take care of this by myself. After all these years, I'm a bit too old and tired to do this on my own and had to seek a moving company to aid me in shipping my items across the country. My wife and I have decided to have a change of scenario now that we're retired, so this time we're moving to California. I admit I was nervous and had a pretty hard time choosing movers, not knowing how this works and seeing the infamous "moving horror stories" online... I spoke to Barry from Straight Forward Moving, and he seemed the most professional and knowledgeable from all companies I spoke to, so I decided to go with his company. I was very pleased with the outcome, the movers packed everything meticulously, and since I requested the "full packing service" I had to do absolutely nothing as they wrapped up the home around me. They worked like machines! Before I could tell, it was done. I was amazed! And to think so many years I had done it by myself. The delivery was flawless, they put everything in place in our new home, pity there isn't a "full unpacking service"... Ha ha ha.
There was only one issue. I have a lot of furniture since my wife collects antiques, and our move was a bit costly so I preferred to pay the sum by credit card. However, like everyone else, I did not go through the contract and didn't pay attention that there is a fee on credit card payment. It's "only" 5% but with the price of my move it was an uncomfortable amount of money... At the end of the day, it's my fault. So, to avoid an unpleasant moment like the one I had, please start reading your contracts... I've learned my lesson.
Besides that, everything went perfectly. Thank you, Straight Forward Moving!