I decided to use this company based on the reviews i read on this site and was not disappointed with the service i received.
The movers showed up in my house on time and called 30 minutes prior to their arrival - just as i was promised by the yang lady that called to confirm the pick up time day before. I had to sign all the moving documents and at the time i was informed about a slight change in the price, caused mainly by me under estimating number of boxes and plastic tubs that i needed to move. After all this formality, the movers start wrapping my furniture with moving pads and loading it on the truck. I did ask the movers if they know when will i receive my delivery but they told me that i will receive a call from the delivery department when this information will become available. 3 days later i did receive call from the yang lady, the same lady that did speak with me before the pick up, and she told me that the shipment is in rout and i should be getting another call from the driver within next 3 to 5 days with the exact delivery time. The driver did call me and scheduled the delivery time for the next day. The delivering crew arrived within the given window, i signed on all the paper work, made a payment and watched them unloading my stuff. After all the things were in the house the guys removed the moving pads and took it back to the truck. My only problem was that there was 1 box missing, when i told movers about it they told me to note this on the paper work and to call the office. I did call and spoke with a man that promised that will check in the storage for it and will get back to me. Few days later i received a call from him and he did advise that indeed the box was found and that it is already was dropped in the fedex station and he even had the tracking number ready for me. With that found box, the service that i received from moving experts was good and over all i am very pleased with the outcome of this move and would use this company in the future.
