It took a month to break our entertainment center and move our stuff from San Fran to Seattle
Cliff Deardorff
Submitted this review about
The Moving Experts Inc
Review made Live: 8/13/2010 5:16:00 PM
I want to share my experience with The Moving Experts Inc and Elite Moving Company. If you are looking for a moving company, you may want to read this.
We decided to use the Moving Experts for our move from San Francisco, CA to Seattle, WA, and I have regretted it ever since.
We were told that they would pick up our things in a 3 day window – which they did. The driver told my wife that we would get a call in a couple of days to let us know when our thing would be delivered. We were told that the movers had 14 business days to deliver our thing but “it never takes that long unless there is bad weather or something.” While we didn’t want to wait 3 weeks, we decided as a worse-case scenario, we could live with it.
With only a few days left in the 14 business day delivery window, I started to get concerned and called The Moving Experts Inc who told me my delivery had yet to be scheduled and that my belongings were still in their warehouse in Las Vegas, NV. Apparently, they were waiting to have a full truckload of stuff heading to Seattle before they scheduled my delivery.
When I inquired about the 14 business day delivery window we had been promised, they said they actually had 30 business days to deliver our things if we would just read the small print on our contract…a contract that had us sign when they picked up our things that was different than the original one we signed when we committed to using them.
It finally took over 20 business days – almost an entire month to move our things from San Francisco to Seattle – the reward for our patience? A broken entertainment center that is now unusable. This cost an additional $350 to replace. We were not called back on any information to make a claim.
If you are searching for a moving company that is good, then I wish you luck and suggest you look elsewhere. The Moving Experts Inc and Elite Moving Company are not good. They are not honest. They are not dependable, and they are not worth your money. Look elsewhere – I hope you are able to avoid the trouble and stress that my wife and I had to endure in this company.
