Simply the best, better than all the rest
Deb
Submitted this review about
Trusted Van Lines
Review made Live: 7/28/2009 5:20:00 PM
Many thanks to Royi & Domingo at Trusted Van Lines
This company deserves the ratings they have with the Better Business Bureau
Our family has moved from the SF bay area to the east coast, almost 3,000 miles away, not only that but we moved a 5 bedroom house with an extra unit at a public storage.
We are eager to promote this company for the wonderful service we have received; I can truly say that our move was 100% flawless.
In June 2009 my husbands company had to relocate him to work on a different project, and after 5 years living comfortably in the Bay Area we had to move, although my husbands company was paying for the move they ordered us to find the moving company, so we start our research and had invited a few companies to come to our house and offer us an estimate.
The estimator at Trusted Van Lines was Royi, it was an absolute delight working with him, every questions we had was immediately answered, every situation we encountered was resolved, professionalism at its best.
We received a guaranteed price for our move and it made us feel very comfortable, the other companies did give us a guaranteed pricing as well, but it was all about the presentation of items, the quote was very simple to read and no small letters you can't read or extra charges you won't understand, we accepted their bid and reserved the date.
The crew arrived on time on the day of the packing and did such a wonderful job that we invited all 5 of them to stay for some pizza we ordered.
They worked so hard and were so careful with our stuff, they were also very explanatory about the way they were packing and moving our items, it was quite interesting watching them work.
It took them about 6 days to deliver our furniture and every single piece arrived in perfect condition, they placed all the items where we requested them to and put back together everything they had taken apart.
We have moved a few times in the past but this company is by far the best we have ever used, the service, the workmanship, the caring.
I would recommend them without any hesitation to anyone who is looking for a peace of mind.
