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Poor service and overcharged for it.

Submitted this review about Two Mens And A Truck, Largo FL
Review made Live: 8/11/2007 3:13:00 PM
I requested packing services. With Two Mwn And A Truck, your moving costs are an hourly charge. First of all, it was obvious that they had little experience and even less of a plan. They went through the house willy-nilly as a group, packing a little of this room and then a little of another. They dutifully informed me of all the things they could not move, like electronics and computers, so they packed 3 televisions and left a clock radio. The man acting as the spokesperson for the crew broke a glass object within minutes of arriving and then shrugged it off by saying that every move has something that breaks. Some items were designated for storage and some for the new house. They correctly decided to load the storage items last to be dropped off first, but packed the truck haphazardly and needed two trips. The second trip they loaded the storage first and then the house items. They took so long that we were almost unable to unload the storage items before the storage placed closed. They shoved the storage items in and stacked nothing. It will take me days to organize it. When they packed a box, they marked nothing on it. When they brought a box into the house and asked where it went, my response was always "What's in it?". The leader told me that if they had to open every box it would really increase the costs. As a result, the storage/home ratio got badly skewed because once it was in a box, they had no idea what went where. They arrived at 10 AM and finished about 9:15 PM. I had to rent another truck and hire more packers and buy more boxes for the things left behind the next day. You know, things they couldn't take, like clothes in a closet, the contents of a linen closet, things in the garage that weren't liquids, my shower curtain and my bathroom content (but the other bathroom went), etc. etc. I paid a high price for their incompetence. Don't you be a victim. I wrote all this to Two Men And A Truck at their headquarters and they apparently decided to ignore it. Heed my advice. Use another moving company. Don't have a duplicate of my experience.