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Never Again

Submitted this review about mayflower
Review made Live: 10/4/2011 3:25:00 PM
I used Mayflower because I was desperate due to my previous movers backing out of the move last minute. Mayflower provided me with a quote for full pack and unpack for my cross country move from Kentucky to Washington. At destination point, many objects were damaged (I had full insurance but items were of low value so not worth filing claim) and small parts were missing (like nuts, bolts, etc which was also not worth the trouble for filing a claim). At destination, movers claimed they are not responsible for items packed at origin and did not know where my missing parts were. Then they refused to set up my bed, furniture, etc even though they had disassembled it at origin, once again stating they are not responsible for what happened at origin? If you are going to disassemble my furniture at origin and pack it, shouldn't you re-assemble it and destination? Apparently this is not their practice and I received a bill shortly after charging me for the costs of unpacking my stuff. Unreal. Would not use their service at all.